Terms and conditions and Privacy policy


THESE TERMS ARE A BINDING LEGAL AGREEMENT BETWEEN YOU AND TOGETHERDOM LIMITED.

BY PROCEEDING TO USE THE TOGETHERDOM APP YOU ARE AGREEING TO BE BOUND BY THEIR TERMS, SO PLEASE TAKE TIME TO READ THEM CAREFULLY AND IN FULL BEFORE ACCEPTING THEM AND USING THE APP.

IN PARTICULAR, YOUR ATTENTION IS DRAWN TO CLAUSES

>6, 8, 11 and 15 of this EULA.

IMPORTANT WORDS AND DEFINITIONS

In this Agreement, the following words have the following meanings:

Additional Fees” means any applicable local taxes, tariffs, payment provider fees, and fees such as VAT that will be charged in addition to the Service Fee in the event that they use the Services to engage you for an Assignment. Details can be found in the Online Specification.

App means the Togetherdom app, version 1.0 or later, which may be made available as a downloadable mobile software application or which may be accessed via an internet browser and used from a desktop or laptop computer.

Assignment means an engagement between a Provider and a Demander in which the Provider agrees to provide services to the Demander in return for a fee which has been mutually agreed between the two parties.

Assignment Acceptance” shall have the meaning set out in clause 3.4.

Assignment Price” shall mean, in relation to an Assignment, the total value payable by the Demander to the Provider in respect of the Provider’s performance of it; with that sum being calculated either (a) by multiplying the relevant Provider’s stated hourly rate (which includes all applicable fees and tariffs) by the number of hours that the Provider agreed to provide their services to the Demander under the terms of that Assignment, or (b) as a specified fixed price indicated by the relevant Provider in advance of that Assignment.

Device” means a mobile telephone with internet functionality, or a computing device with internet functionality (such as a touchscreen ‘tablet’).

Demander” means a User who uses the App to search for Providers in order to offer them the possibility of entering into Assignments.

Online Specification means any technical specification of the App’s functionality or commercial details relating to pricing or similar details which may be posted on our website or made available via the App from time to time.

Prepayment Amount” means amounts that may be payable in advance to cover materials and other expenses that may be incurred in advance of an Assignment.

Provider means a User who uses the App to promote their services and to accept Assignments.

Service Fee” means the fee payable to Togetherdom by a Demander and/or Provider at the conclusion of an Assignment, or such fee as may be specified in the Online Specification, which may be calculated on either a percentage or fixed fee basis or as may be set out in the Online Specification from time to time, and which shall be automatically deducted from the payment authorised by the Demander and paid to the Provider at the conclusion of the relevant Assignment or otherwise levied as specified in the Online Specification.

Services” means the functionality of the App offered to Users, including the ability for those Users to act as Providers and Demanders.

Togetherdom means Togetherdom Limited, a company registered in England and Wales with registration number 10458268.

User” means and individual who registers an account on the App; and terms such as “Users” shall be interpreted accordingly.

Where this end-user licence agreement (the “EULA”) refers to “you” or “your” it means the individual accepting this agreement; where it refers to “us”, “our” or “we” it means Togetherdom.

Compatibility Notice

The App is designed to work on mobile phone devices with iOS operating systems 8.x or later and Android operating systems 4.4x or later. The App is designed to function in portrait mode only and is not optimised for tablets.

Agreed terms

  1. 1.Acknowledgements

    1. 1.1.The terms of this EULA apply to the App and to any updates or supplements to the App, unless such additions are provided pursuant to separate terms, in which case those terms shall apply. If any open-source software is included in the App or any Service, the terms of an open-source licence may override some of the terms of this EULA.

    2. 1.2.We may change these terms at any time without notice. Any such changes shall take effect on the next occasion that you make use of the App. Any such new terms may be displayed on-screen when you next use the App and you may be required to read and accept them in order to continue your use of the App.

    3. 1.3.Use of the App by you is governed by the terms of this EULA but may also be subject to any rules or policies applied by any appstore provider or operator from whose site you may download the App (such a site an Appstore”, and such rules Appstore Rules”).

    4. 1.4.From time to time updates to the App may be issued through the Appstore.

Depending on the update, you may not be able to use the Services until you have downloaded or streamed the latest version of the App and accepted any new terms.

    1. 1.5.You will be assumed to have obtained permission from the owners of any mobile telephone or handheld devices that are controlled, but not owned, by you which you may use to access or use the App. You and they may be charged by your and their service providers for internet access on the Devices. You accept responsibility in accordance with the terms of this EULA for the use of the App on any such Device, whether or not it is owned by you.

    2. 1.6.The terms of our privacy policy (the Privacy Policy”) are incorporated into this EULA by reference and apply to your use of the App. You acknowledge and agree that internet transmissions are never completely private or secure. You understand that any message or information you send using the App may be read or intercepted by third parties, even if a particular transmission is encrypted.

    3. 1.7.By using the App or any of the Services, you consent to us collecting and using technical information about the Devices and related software, hardware and peripherals for Services that are internet-based or wireless to improve our products and to provide any Services to you. You agree that we may contact you from time to time by email, telephone, post or SMS with information about goods or services that may be of interest to you. If you do not wish for us to use your data in this way please contact us to let us know.

    4. 1.8.The App or any Service may contain links to other independent third-party websites (“Third-party Sites”). Third-party Sites are not under our control, and we are not responsible for and do not endorse their content or their privacy policies (if any). You will need to make your own independent judgement regarding your interaction with any Third-party Sites, including the purchase and use of any products or services accessible through them.

    5. 1.9.Any words following the terms including, include, in particular or for example or any similar phrase shall be construed as illustrative and shall not limit the generality of the related general words.

  1. 2.Grant and scope of licence

    1. 2.1.You acknowledge that Togetherdom is not an employment agency and does not function as one; the App provides a service via which Providers and Demanders can find one another and enter into arrangements between themselves. Please be aware that by registering as a Provider you are not engaging the services of an Employment Agency and we will not offer employment agency services to you. Likewise, if you use the App as a Demander, please be aware that you are not engaging the services of an Employment Agency, that you are responsible for considering the suitability of Providers independently and that you will be contracting with Providers directly and independently.

    2. 2.2.In consideration of you agreeing to abide by the terms of this EULA, we grant you a non-transferable, non-exclusive licence to use the App on your Devices, subject to these terms, the Privacy Policy and any applicable Appstore Rules. We reserve all other rights.

    3. 2.3.You may use the App to offer or procure services on behalf of a business. Where you do this you must clearly indicate that you are acting as the representative of that business.

  2. 3.Listing your availability as a Provider

    1. 3.1.If you wish to offer your services as a Provider you will be required to use the Services to enter details of the type of Assignments that you are interested in being approached in respect of, as well as your hourly or fixed rate for performing Assignments of that type.

    2. 3.2.Where you list an hourly or fixed rate on the App, the actual hourly or fixed rate displayed to potential Demanders will be an aggregate sum that represents the total value of your base hourly rate and the Service Fee plus any applicable Additional Fees, including but not limited to, fees levied by payment providers.

    3. 3.3.You acknowledge that by entering your details in the fashion described in clause 3.1 you are consenting to being approached by Demanders via the App and being offered the opportunity to enter into Assignments with Demanders, under which you will provide directly services of the type that you have specified. You are not obliged to accept any or all offers to enter into Assignments which Demanders may send to you.

    4. 3.4.An Assignment will not be created between any Provider and Demander until the Provider accepts the Demander’s offer to enter into the relevant Assignment (which may be done manually or automatically, depending on how the given Provider has configured their user settings). On acceptance, a binding legal agreement shall be created between the two parties in which the Provider undertakes to perform the relevant services for the specified number of hours, if applicable, and in return the Demander undertakes to compensate that Provider at the hourly or fixed rate specified by the Provider in the fashion described in clause 3.1. The acceptance by a Provider of a Demander’s offer to enter into an Assignment is referred to in this EULA as “Assignment Acceptance”.

    5. 3.5.You acknowledge and accept that if you list yourself as a Provider and accept Assignments, that (save where you offer your services via a business as described in clause 6.3) you will be entering into those Assignments in your capacity as a private individual and accept that you shall have personal liability to Demanders for any work that you do (or fail to do) for them. This is a fundamental condition of your use of the App and you may not use it to enter into Assignments on any other basis (and should you attempt to do so, such attempts shall be deemed void).

    6. 3.6.Where you offer your services as the representative of a business, as described in clause 6.3, you are agreeing to provide those services personally. If you wish to send a substitute or a representative to perform the Assignment then you must notify the Demander of this before that individual attends to perform the Assignment.

    7. 3.7.By accepting this Agreement, you acknowledge that Togetherdom will not have any control over the specification of individual Assignments, nor over how you may perform them. Accordingly, you may not hold yourself out as an employee or representative of Togetherdom and must make it clear to Demanders that you are performing Assignments as a private contractor in your own right.

    8. 3.8. For the avoidance of doubt, an Assignment may have multiple recipients or Demanders.

  3. 4.Approaching Providers to perform Assignments

    1. 4.1.Users may act as Demanders and use the App to invite Providers to perform Assignments.

    2. 4.2.The App contains functionality that enables Demanders to search for relevant Providers available in their local area, but the App does not provide any kind of ‘matching’ or recommendation service. By using the App, you accept that you are solely responsible for browsing for and selecting potential Providers and that Togetherdom is not, and will not be, responsible for promoting or supplying any particular Provider to you.

    3. 4.3.Where a Demander wishes to enter into an Assignment with a Provider, then that Demander may send the relevant Provider a request which specifies the nature and location of the intended Assignment for the Provider to consider. Such requests shall not create any binding contract (or other relationship) between the two parties unless and until Assignment Acceptance by that Provider.

    4. 4.4.Users accept that Providers are not employees or agents of Togetherdom and that all Providers shall be engaged directly by Demanders as independent private contractors. Accordingly, Togetherdom shall not be a party to any contract between a Demander and a Provider and shall have no liability or responsibility for the quality of any Provider’s work or for any other aspect of performance or conduct of it.

    5. 4.5.While Togetherdom may perform background checking in respect of individual Users (for example, where it suspects that a User may be using the Services fraudulently) no warranty or undertaking is given that Togetherdom will perform such checks in respect of any particular individual or at all. As such, you agree that Users shall have sole responsibility for any information which they may provide or upload to the App (including in the form of a rating of any other User) and that, in the event that any such information is false or misleading, your sole remedy shall be against the relevant User.

  4. 5.Service Fee and payment

    1. 5.1.For some Assignments, after Assignment Acceptance, Demanders may be required by the Provider to pay a Prepayment Amount, as shall be specified in advance. Prepayment Amounts are to be agreed between the Demander and the Provider and will not be regulated or in any way managed by us.

    2. 5.2.In addition to 5.1, at the successful conclusion of an Assignment the Demander shall rate the Provider and pay the Assignment Price.

    3. 5.3.In the event that a Demander does not submit a rating in respect of a Provider within the timeframe stated in the Online Specification after the scheduled conclusion of an Assignment; and does not raise any complaint or objection to the performance of an Assignment, then payment of the Provider shall be triggered automatically.

    4. 5.4.In the event that a Demander withholds payment from a Provider then any dispute between the two parties shall be subject to independent adjudication in a forum mutually agreed between them. Togetherdom is not and will not be responsible for adjudicating disputes between Providers and Hirers and shall not be a party to such proceedings.

    5. 5.5.In consideration for its services providing the App, Togetherdom shall charge Demanders Service Fees in respect of each payment of an Assignment Price made via the App. The Service Fee and any Additional Fees, including but not limited to, those levied by payment providers, will be collected automatically each time such a payment is made. Any additional fees will be collected as stated in the Online Specification

    6. 5.6.Please note carefully the terms of clause 6, as set out below. Togetherdom will not be a party to any dispute between Users as to whether any particular payment is due, refundable or otherwise in contention between the two parties.

  5. 6.Claims and Liability for Assignment Agreements

    1. 6.1.You accept that any agreement, Assignment or contract which you may enter into with any other User shall be a private arrangement between you. Togetherdom shall not be responsible for, nor a party to, such arrangements and the responsibility for settling any disputes arising from the same shall be solely yours.

    2. 6.2.Accordingly, you release Togetherdom from all liability for claims, liabilities and losses arising from the type of arrangements described in clause 5.1, and agree that Togetherdom shall have no liability for, or in relation to, any dispute which may arise between you and any other user for any reason.

    3. 6.3.Where you use the App to offer services as, or to engage purchase services on behalf of, a commercial entity (such as a limited company or a partnership) and enter into an Assignment on that basis you agree that, in addition to that entity assuming liability for that Assignment, that you will retain personal liability for the Assignment in question and you undertake to indemnify and hold harmless the other party to the Assignment for any loss or damage which they may suffer arising from the same and which they are unable to recover from the commercial entity into which they entered into the relevant Assignment. For the avoidance of doubt, nothing in this clause 6.3 shall be construed as barring, limiting or otherwise fettering any legal rights that a User may have to commence any form of legal action against a commercial entity that they have entered into an Assignment with.

    4. 6.4.Togetherdom does not provide or offer insurance cover to Providers or Demanders. Accordingly, Togetherdom recommends that all Users take out independent insurance and that they take steps to satisfy themselves that all Providers or Demanders with whom they engage via the App have adequate insurance in place.

    5. 6.5.While the App may enable Users to make representations as to their certifications and/or insurance cover, these representations are not verified by Togetherdom. Accordingly, Togetherdom accepts no liability or responsibility for any such representations (including where any User makes false, misleading or otherwise incorrect statements) and you accept that you shall have sole responsibility for any representations that you may make via the App.

  1. 7.Licence restrictions

Except as expressly set out in this EULA or as specifically permitted by any local law, you agree:

        1. (a)not to copy the App except where such copying is incidental to normal use of the App, or where it is necessary for the purpose of back-up or operational security;

        2. (b)not to rent, lease, sub-license, loan, translate, merge, adapt, vary or modify the App;

        3. (c)not to make alterations to, or modifications of, the whole or any part of the App, or permit the App or any part of it to be combined with, or become incorporated in, any other programs;

        4. (d)not to disassemble, decompile, reverse-engineer or create derivative works based on the whole or any part of the App or attempt to do any such thing except to the extent that (by virtue of section 296A of the Copyright, Designs and Patents Act 1988) such actions cannot be prohibited because they are essential for the purpose of achieving inter-operability of the App with another software program, and provided that the information obtained by you during such activities:

          1. (i)is used only for the purpose of achieving inter-operability of the App with another software program;

          2. (ii)is not unnecessarily disclosed or communicated without our prior written consent to any third party; and

          3. (iii)is not used to create any software that is substantially similar to the App;

        5. (e)not to provide or otherwise make available the App in whole or in part (including object and source code), in any form to any person without prior written consent from Togetherdom; and

        6. (f)to comply with all technology control or export laws and regulations that may apply to the technology used or supported by the App or any Service.

Together such conditions the Licence Restrictions”.

  1. 8.Acceptable use restrictions

As a condition of being granted access to the App and the Services all Users agree that they shall:

        1. (a)not to use the App or any Service if they are under the age of 16.

        2. (b)not use the App or any Service in any unlawful manner, for any unlawful purpose, or in any manner inconsistent with this EULA, or act fraudulently or maliciously, for example, by hacking into or inserting malicious code, including viruses, or harmful data, into the App, any Service or any operating system;

        3. (c)not use the App to offer, solicit, arrange, or engage in, any kind of activity or arrangement which is or which would be unlawful, or which that User does not possess all necessary regulatory permissions to lawfully perform;

        4. (d)not use the App to offer, solicit, or otherwise facilitate any form of sexual contact or encounter between themselves and any other User;

        5. (e)not use the App to promote the goods or services of a third party;

        6. (f)not to use the App to send communications that would be considered to be spam;

        7. (g)not infringe our intellectual property rights or those of any third party in relation to your use of the App or any Service, including the submission of any material (to the extent that such use is not licensed by this EULA);

        8. (h)not upload to the App any data, material or information which is false or misleading in any way;

        9. (i)not use the App or any Service in a way that could damage, disable, overburden, impair or compromise our systems or security or interfere with other users; and

        10. (j)not collect, extract or harvest any information or data from the App, any Service or our systems or attempt to decipher any transmissions to or from the servers running any Service.

Users further agree that they shall at all times:

        1. (a)treat all other Users with respect and courtesy at all times;

        2. (b)respect the diversity of other Users and their opinions, thoughts and beliefs;

        3. (c)refrain from transmitting any material that is defamatory, offensive or otherwise objectionable via the App; and

        4. (d)refrain from using the App for any unlawful purposes in relation to other users, including without limitation for stalking, harassing, or intimidating any other User;

Together such conditions the “Acceptable Use Restrictions.

  1. 9.Intellectual property rights

    1. 9.1.You acknowledge that all intellectual property rights in the App and the Online Specification anywhere in the world belong to us or our licensors, that rights in the App are licensed (not sold) to you, and that you have no rights in, or to, the App other than the right to use it in accordance with the terms of this EULA.

    2. 9.2.You warrant that you have all necessary rights to upload and use any material which you may enter into or upload to the App (or the servers which underpin its use) and to grant Togetherdom all necessary rights to use the same for such purposes as it may see fit. You further warrant and undertake to indemnify and hold harmless Togetherdom from any breach by you of this clause 8.2.

    3. 9.3.You acknowledge that you have no right to have access to the App in source-code form.

  2. 10.Warranty

    1. 10.1.We warrant that:

        1. (a)the App will, when properly used and on an operating system for which it was designed, perform substantially in accordance with the functions described in the Online Specification; and

        2. (b)that the Online Specification correctly describes the operation of the App in all material respects,

for a period of 7 days from the date on which the App is downloaded or streamed to your Device.

    1. 10.2.The warranty does not apply:

        1. (a)if the defect or fault in the App or any Service results from you having altered or modified the App;

        2. (b)if the defect or fault in the App results from you having used the App in breach of the terms of this EULA; and

        3. (c)if you breach any of the Licence Restrictions or the Acceptable Use Restrictions.

    2. 10.3.This warranty is in addition to your legal rights in relation to software that is faulty or not as described. Advice about your legal rights is available from your local Citizens' Advice Bureau or Trading Standards office.

    3. 10.4.Togetherdom makes no warranty that the App will be available at all times, or that provision of it will be uninterrupted or error free. Save for as expressly set out in these terms, no implied warranties or other terms, including any implied term relating to satisfactory quality or fitness for purpose, shall apply to the App or its use by you.

  1. 11.Limitation of liability

    1. 11.1.You acknowledge that the App has not been developed to meet your individual requirements, and that it is therefore your responsibility to ensure that the facilities and functions of the App as described in the Online Specification meet your requirements.

    2. 11.2.You acknowledge that Togetherdom does not review user postings, ratings, representations, comments or other uploaded content. Accordingly you agree that Togetherdom shall not be liable or responsible for any such user-generated content.

    3. 11.3.We shall only be responsible for loss or damage you suffer that is a direct and foreseeable result of our breach of this EULA or our negligence up to the limit specified in clause 11.4, but we are not responsible for any indirect, consequential or unforeseeable loss or damage. Loss or damage is foreseeable if it is an obvious consequence of our breach at the time we entered into this EULA with you. Further, Togetherdom shall not in any circumstances be liable for any loss of profit, loss of business, loss of contracts, or loss of business opportunity that you may suffer as a result of your use of the App, whether such loss arises directly, indirectly or otherwise.

    4. 11.4.Our maximum aggregate liability under or in connection with this EULA and your use of the App whether in contract, tort (including negligence) or otherwise, shall in all circumstances be limited to the total value of the Service Fee collected by Togetherdom in relation to Assignments to which you have been a party in the 12 month period preceding the event in respect of which your entitlement to such a sum became due. This does not apply to the types of loss set out in clause 10.5.

    5. 11.5.Nothing in this EULA shall limit or exclude our liability for:

        1. (a)death or personal injury resulting from our negligence;

        2. (b)fraud or fraudulent misrepresentation; and

        3. (c)any other liability that cannot be excluded or limited by English law.

  2. 12.Termination

    1. 12.1.We may terminate this EULA immediately by written notice to you:

        1. (a)if you commit a material or persistent breach of this EULA which you fail to remedy (if remediable) within 7 days after the service of written notice requiring you to do so;

        2. (b)if you breach any of the Licence Restrictions or the Acceptable Use Restrictions;

        3. (c)if Togetherdom has any reason to suspect that your use of the App is unlawful, or that it would bring Togetherdom and/or other users or the App into disrepute; and

        4. (d)if Togetherdom withdraws the App from service, or otherwise reorganises or restructures its business so as to necessitate the termination or suspension of provision of the App to you.

    2. 12.2.On termination for any reason:

        1. (a)all rights granted to you under this EULA shall cease;

        2. (b)you must immediately cease all activities authorised by this EULA, including your use of any Services; and

        3. (c)you must immediately delete or remove the App from all Devices, and immediately destroy all copies of the App and Online Specification then in your possession, custody or control and certify to us that you have done so.

    3. 12.3.In addition to its rights set out above Togetherdom shall have the right to suspend your use of the Service immediately if it has any reason to suspect that you have breached the terms of this EULA or have otherwise acted in a fashion which it considers may bring or has brought its reputation into disrepute.

  3. 13.Communication between us

    1. 13.1.If you wish to contact us in writing, or if any condition in this EULA requires you to give us notice in writing, you can send this to us by e-mail to contact@togetherdom.com.

    2. 13.2.If we have to contact you or give you notice in writing, we will do so by e-mail, via the App, or by pre-paid post to the address you provide to us in your request for the App.

  4. 14.Events outside our control

    1. 14.1.We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under this EULA that is caused by any act or event beyond our reasonable control, including failure of public or private telecommunications networks (each an “Event Outside Our Control).

    2. 14.2.If an Event Outside Our Control takes place that affects the performance of our obligations under this EULA:

        1. (a)our obligations under this EULA will be suspended and the time for performance of our obligations will be extended for the duration of the Event Outside Our Control; and

        2. (b)we will use our reasonable endeavours to find a solution by which our obligations under this EULA may be performed despite the Event Outside Our Control.

  5. 15.Indemnity

    1. 15.1.You undertake to indemnify and hold Togetherdom harmless in respect of all costs, charges, damages or losses which it may suffer in relation to your use of the App, including in relation to (a) any content which you may upload to the App or any interaction you may have with any other user of the App, (b) any tax implication for which Togetherdom may become liable as a result of your use of the App, and (c) any classification of you as an employee of Togetherdom (or similar) by any tax authority or employment tribunal.

  6. 16.Other important terms

    1. 16.1.We may transfer our rights and obligations under this EULA to another organisation, but this will not affect your rights or our obligations under this EULA.

    2. 16.2.You may only transfer your rights or obligations under this EULA to another person if we agree in writing.

    3. 16.3.If we fail to insist that you perform any of your obligations under this EULA, or if we do not enforce our rights against you, or if we delay in doing so, that will not mean that we have waived our rights against you and will not mean that you do not have to comply with those obligations. If we do waive a default by you, we will only do so in writing, and that will not mean that we will automatically waive any later default by you.

    4. 16.4.Each of the conditions of this EULA operates separately. If any court or competent authority decides that any of them are unlawful or unenforceable, the remaining conditions will remain in full force and effect.

    5. 16.5.Please note that this EULA, its subject matter and its formation, are governed by English law. You and we both agree that the courts of England and Wales will have exclusive jurisdiction.

    6. 16.6.The use of this App is lawful in England and Wales. Should you choose to use the App, either as a Provider or Demander, anywhere else in the world you are responsible for checking local law and ensuring your compliance.

    7. 16.7.Payment processing services for Providers and Demanders on Togetherdom are provided by Stripe and are subject to the Stripe Connected Account Agreement, which includes the Stripe Terms of Service (collectively, the “Stripe Services Agreement”). By agreeing to this agreement or continuing to operate as a Provider and/or Demander on Togetherdom, you agree to be bound by the Stripe Services Agreement, as the same may be modified by Stripe from time to time. As a condition of Togetherdom enabling payment processing services through Stripe, you agree to provide Togetherdom accurate and complete information about you and your business, and you authorise Togetherdom to share it and transaction information related to your use of the payment processing services provided by Stripe

ThESE TERM AND CONDITIONS WERE last updated on 31st May 2017.

PRIVACY STATEMENT

This policy and any dispute or claim arising out of or in connection with it or its subject matter (including non-contractual disputes or claims) shall be governed by and construed in accordance with English law. In the event there is a discrepancy between this English language version and any translated copies of the Privacy Policy, the English version shall prevail.

WHAT IS THIS POLICY ABOUT?

You should read this privacy policy (our “Privacy Policy”) carefully because it sets out how your personal data will be handled and looked after by us. It covers the following topics:

  1. 1.What information we collect and how we collect it

  2. 2.How we use the information and who we share it with

  3. 3.How we protect the information we store about you

  4. 4.How you can access and update such information

We have tried to write this Privacy Policy in a way that is clear, simple and free of legal language. However, if you still have questions about anything in our Privacy Policy, email us at contact@togetherdom.com

WHO WE ARE

Togetherdom Limited, who we will refer to in this policy as “we”, “us” and “our”, is a company registered in England at 8 Twisleton Court, Priory Hill, Dartford, DA1 2EN with company number 10458268.

LEGAL INFORMATION

We are pleased that you have decided to use our App, as defined in the EULA. We are committed to protecting and respecting your privacy when you use our App. When you access or use our App you agree to our Privacy Policy and you consent to our collection, storage, use and disclosure of your personal information in the way that we have set out in this Privacy Policy.

The App may, from time to time, contain links to and from the websites of its partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies.

Please read this policy in conjunction with the EULA. Any capitalised terms used but not defined in this policy shall have the meanings given to them in the EULA.

While we will endeavour to tell you if we make significant changes to this document, we reserve the right to change our Privacy Policy at any time and without notice, so be sure to check this Privacy Policy regularly to understand how we use your information.

IF YOU DO NOT ACCEPT AND AGREE WITH OUR PRIVACY POLICY THEN YOU MUST NOT ACCESS OR USE THE APP.

  1. 1.COLLECTING INFORMATION

WHAT INFORMATION DO WE COLLECT FROM YOU IF YOU REGISTER ON OUR APP?

When you use our App, there are various bits of information that we may need to collect from you for various reasons, which we have set out below:

Information that you provide when you use the App

Please be aware that we may collect and process information about you when you use the App. In particular, this may include information you give us by filling in forms on the App or by corresponding with us, including when you register to use the App or upload content to the App. The information you give us may include (without limitation) your name, address, e-mail address, phone number and financial and credit card information.

We shall also collect data on the information that you post on our App for publication on the internet. This may include information from your user profile or Assignment listings such as your user name, personal description, pictures, videos, the content of your posts; and any other information that you choose to provide us.

Device information

We may also automatically gather information on how you use our App to help us develop and improve our App and to provide relevant, helpful information to you. This includes information about your device (such as your hardware model, operating system version, unique device identifiers, and mobile network information including phone number). We may associate your device identifiers or phone number with your account. We do not gather information about other third party websites you have visited.

Log information

When you use our App or view content provided by us, we may collect and store certain information in server logs.

Location information

When you use our App, we may collect and process information about your actual location. We use various technologies to determine location, including IP address and GPS. If you do not want your location to be known, then please do not download the App. If you have enabled location services, but wish to turn it off, you can do so by going into the App and following: settings, location services, off. Disabling location services will limit your ability to use the service

THIRD PARTY WEBSITES AND SERVICES

We may, from time to time, employ the services of other parties to deal with matters we consider necessary, such as payment handling. The providers of such services may have access to information you have provided to us.

WHAT INFORMATION DO WE COLLECT FROM YOU IF YOU JUST VISIT THE APP?

We don’t collect any personal information about visitors to our App. If you do visit us without registering, we will place session ID cookies on your computer. For more information about cookies generally, look at the answer to “What are ‘cookies’ and what ‘cookies’ do we use?” below.

WHAT INFORMATION DO WE COLLECT FROM YOU IF YOU’RE UNDER 16?

You can only register to use our App if you are over the age of majority in the country in which you reside in. That means that we do not knowingly collect any information about (or market to) children, minors or anyone under the age of majority.

If we become aware that a child, minor or anyone under the age of majority has registered with us and provided us with personal information, we will take steps to terminate that person’s registration and delete their profile information from our App. If we do delete a profile because you violated our no children rules, we may retain your email and IP address to ensure that you do not try to get around our rules by creating a new profile.

If you are a parent or guardian and you are aware that your child, under the legal age of majority, has provided us with personal information, please contact us.

WHAT INFORMATION DO WE COLLECT FROM YOU IF YOU CLICK ON A LINK TO OTHER SITES?

Our App may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party's site. We strongly advise you to review the privacy policy of every site you visit.

We have no control over, and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

WHAT ARE ‘COOKIES’ AND WHAT ‘COOKIES’ DO WE USE?

Like most other websites, we may use cookies to distinguish you from other Users of the App and to improve your overall experience. When you use the App, certain information may be stored locally on your device using 'cookies' or similar technologies such as objects stored in the device’s local storage. A cookie is a small text file used to store limited information about the user of the device. They help us to identify how our Users use the App, and so that we can continue to develop and improve it.

Cookies do this by storing information about your preferences on your device, including the device model, manufacturer, screen resolution, device capabilities, service provider, country and city location data.

We may use certain cookies, which we have set out below:

For more information about what cookies are and your rights to control cookies, please don’t hesitate to visit this great third party educational resource www.allaboutcookies.org.

USE OF GOOGLE ANALYTICS

Our website recognises the presence of Google Analytics, to find out more about Google Analytics please visit: https://www.google.com/analytics/analytics/#?modal_active=none

  1. 2.USING AND SHARING YOUR INFORMATION

USING YOUR INFORMATION

We collect your information because it helps us better understand what you need from us and our App. The main uses of your personal information are to register you in order for you to use the App, supply any Services to you purchased through the App and to provide you with updates about the App.

Sometimes, we may use your personal information to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or instructions provided in any email we send.

SHARING YOUR INFORMATION

Circumstances in which we will disclose personal information

We aim to provide you with choices regarding the information you provide to us. There may be some circumstances in which we disclose your personal information: (a) as required as a matter of law; (b) in the reasonable enforcement of our rights; (c) to identify or resolve technical problems arising from the use of the App; (d) to deal with complaints from any party regarding the operation of the App; (e) as otherwise set out in this Privacy Policy; (f) where we have your permission; or (g) where the business is sold to a third party.

We will not, without your express prior consent, supply your personal information to any third party for the purpose of their or any other third party’s direct marketing.

Information you share with others

We will let you share information with others (e.g. a photo of yourself). Where you upload information such as a profile photo this will be viewable by all other Users of the App. Personal information, unless entered in your public profile or otherwise provided by you, such as your full name and address will only be visible to the contracting parties at the point of acceptance of an Assignment.

  1. 3.PROTECTING YOUR INFORMATION

HOW DO WE PROTECT YOUR PERSONAL INFORMATION?

We’ll be sure to look after your data in the best way we can, but sometimes this means that your data may need to be moved outside of the European Economic Area (“EEA”). By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy.

Please note that where we provide you (or where you have chosen) a password which enables you to access certain parts of the App, you are responsible for keeping this password confidential. Please do not share a password with anyone. When we transmit confidential information, (such as a username and/or password) over the internet, we protect it through the use of encryption, such as the Secure Socket Layer (“SSL”) protocol.

Unfortunately, the transmission of information via the internet is not completely secure. We cannot guarantee the security of your data transmitted to the Service; any transmission is at your own risk.

HOW CAN YOU HELP TO KEEP YOUR INFORMATION SECURE?

You may not disclose your password to any third parties or share it with any third parties. If you lose your password or give it out, your personal information may be compromised. If that happens, please report it to contact@togetherdom.com. You must change your password immediately via your “Settings” page. We cannot be held responsible for your failure to keep your password secure and failure to do so may violate our EULA.

  1. 4.ACCESSING AND UPDATING YOUR INFORMATION

HOW CAN YOU ACCESS YOUR INFORMATION?

You are free to check the information that we hold about you by emailing us at contact@togetherdom.com and we will amend any inaccuracies promptly. Any such request to access the information we hold about you will be free of charge unless your request involves providing you with a large volume of information in which case we may charge you an administrative fee to provide you with such information. We may also ask you for a copy of you ID to make sure we are sending the information to the right person.

HOW LONG DO WE KEEP YOUR PERSONAL INFORMATION FOR?

Please be aware that we will not keep personal data for longer than necessary for our business purposes or for legal requirements for example we may retain transaction histories for tax reporting purposes. The periods for which we keep information depend on the purpose for which the information was collected and the use to which it is put. All other data will not be stored, and user accounts cannot be reactivated.

  1. 5.STILL HAVE SOME QUESTIONS?

If you any have questions about our Privacy Policy or how we collect and use information, drop us a line at contact@togetherdom.com

This Privacy Policy was last updated on 31st May 2017.